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In Touch Weekly

In Touch Weekly

www.intouchweekly.com
What is your customer experience with In Touch Weekly?

In Touch Weekly Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

2.7 star rating based on 9 customer reviews; sentiment is mostly neutral with frequent service and delivery issues mentioned in In Touch Weekly reviews.

Key Takeaways for Future Customers

  • Expect variable delivery and enrollment handling when you subscribe; check subscription status regularly.
  • Conserve records of payments and issues to support refund or billing disputes.
  • Prepare for slow or absent responses from customer service when reporting missing issues.

Negative Feedback / Risk Areas

  • Many cite missing magazines and damaged copies as recurring delivery failures.
  • Multiple billing and subscription errors, including double charges and unclear renewals.
  • Poor customer service responsiveness and difficulty accessing accounts or getting callbacks.
  • User reports form the basis of several In Touch Weekly customer complaints about refunds and resolution delays.

Positive Feedback

Readers value the magazine's product variety and find the price level reasonable; some long-term subscribers appreciate content and puzzles despite service problems.

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Media from reviews

In Touch Weekly - You are using my photo
In Touch Weekly - Didn't get a magazine only got the coverIn Touch Weekly - Didn't get a magazine only got the cover - Image 2In Touch Weekly - Didn't get a magazine only got the cover - Image 3
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Show reviews that mention
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Ingrid M Wta

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Meghan Markle & Harry

AI Highlights
  • - I won't buy In Touch magazine again.
  • - They claim Harry and Meghan paid for a positive spin; Meghan is called disgusting and the Royal Family is disgraced.

Ewwwww. I will never buy In Touch magazine again.

In my opinion, Harry and Meghan likely paid In Touch for positive spin control front page headline after massive negative reaction to Meghan's disgusting twerking videos. Gross. Just gross! Meghan is so disgusting - I will never buy any of her online products.

What a disgrace to the Royal Family.

Sincerely, a concerned US citizen from Missouri.

Preferred solution: Apology

View full review
Ingrid M Wta

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Meghan Markle

Ewww. In my opinion-I get the impression Harry and Meghan paid In Touch for spin control after Meghan posting disgusting twerking video.gross.

View full review
Lee G Qas

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

ELON MUSK

AI Highlights
  • - I have a picture of his license and a long text exchange.
  • - He thinks he is a God and asks for payment.
  • - He claimed my child is worth 20 billion.
Contains 1 confidential file for company representatives
Updated by user Feb 25, 2025

I think alot of people are scared I have pictures phone recordings I think I'm gonna take this to Oprah or CNN I want to send you stuff on WhatsApp because there I know how to send it then you too would agree that this is big

Original review Feb 10, 2025

I got a picture of his license and a story a book worth of texts between him and me. I got a full picture just want to show the people I have a book worth of texts with him he really thinks he a God a said can you please pay me my money he said my child is worth 20 billion

View full review
Denise T Wvv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

You are using my photo

AI Highlights
  • - The article used my photo and attributed it to Simon Schroeder's Instagram.
  • - That photo is mine.
  • - If you use it, you must pay for it.
In Touch Weekly - You are using my photo

In the article you published about Teddi Mellencamp and Simon Schroeder, you used my photo and attributed it to Simon Schroeder's Instagram. That is my photo in which he is tagged.

If you are going to use it, you need to pay for it. That's my photo.

Preferred solution: You are using my photo of Simon Schroeder in your article of him and Teddi Mellencamp

View full review
Sandy G Mdq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

AI Highlights
  • - The Star is no longer a paper news source, and it is mobile.
  • - I like the color, pictures, word searches in the back, and it's well-priced for a year.

I am disappointed that the star is no longer a paper news source. For me, it's mobile and can travel with me as a fill in.

I like the color, pictures; they're attractive and informative. And I love the word searches in the back. It is well-priced for a year. The enquirer is not as attractive.

I'm hoping to continue to be able to read as good a news media as I could in the past. Thank you.

Preferred solution: Apology

View full review
Jeris Gij

Not getting delivered

I am not getting magazine !!! {{Redacted}}

View full review
Ileah Gnm

Cancel deposit

AI Highlights
  • - A 100 USD deposit from Vodacom 075837**** to Selcom was sent to Intouch and marked as successful.
  • - JustMarkets says no transaction for this deposit.

Cancel deposit 100usd which come from selcom to intouch because i was deposit 100usd from vodacom Number 075837**** to selcom and selcom sending succses to intouch but JustMarkets agent sayed have no transaction in JustMarkets so which can i do or where is my money because selcom sending succses to intouch

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Denise T Wvv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No response

No one got back to me. You are using my photo illegally and there is no way to get ahold of anyone working there.

View full review
Alexandrya Loe

Need In Touch month ly Magazine November

I have not received the monthly magazine for this month. I received In Touch daily magazine for last month ( October).

View full review
Casee Uhv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I need some one to call me 219-781-**** on James Hatch subscription

Need a representative to call me back ASAP

James sent 20.00 for a partial payment. And never heard back from your office. *****

View full review
Darion Ink

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem with billing

AI Highlights
  • - Two payments were cashed, but only one shows.
  • - No magazine has arrived for a while; issues arrive ripped.
  • - They want to talk to someone to resolve this.

Not happy at all I have send in 2 payments and u guys have cash them but u r saying I only paid 1 and I haven't gotten a magazine in a while this happened last year too most of my book come ripped or front page is falling off I like your magazine but this sucks would love to talk with someone and get this taking care of

View full review
Anonymous
map-marker Marysville, Washington

Charging me double subscriptions

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Renewal started after the prior subscription ended.
  • - For six weeks I have received two copies of the same issue and I want this fixed.

I renewed my subscription for In touch weekly a couple months ago. It should have started when my previous subscription is done.

I have been receiving 2 copies of the same issue for about 6 weeks now.

I called customer service and they told me they would quit sending double issues but I continue to receive 2 of the same issue. Please fix this and give me back the issues Ive lost from my new subscription.

User's recommendation: I wouldnt recomend!!

View full review
Sarah V Wxi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subscription

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Unable to cancel after about three months, cancellation requests were sent three times and the bill would auto-renew.

I have been trying to cancel my subscription for about three months with no success. When I received the bill, I had posted a request to cancel my subscription three times prior. I received some form of notice suggesting that the check I'd originally made for the payment was now going to be processed as an automatic renewal.

Preferred solution: To just have the subscription canceled and for payments no longer being taken out of my checking account

View full review
Anonymous
map-marker Roseville, California

Problem with billing

Yes there is still a problem. I have asked for calls back and don't get them. It's absolutely ridiculous

View full review
Joanne T Vfd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Horrible customer service

Updated by user Jun 18, 2024

Refund me my $47.00 I paid on 6-4-2024 There is no other solution to this situation. They have been the worst company I have ever dealt with.

Original review Jun 15, 2024

Asking me for more money once a month when I've paid my yearly subscription. Don't subscribe to this magazine.

Loss:
$46
Cons:
  • Very poor customer service

Preferred solution: Full refund

View full review
Resolved
Gloria W Zft

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Not getting magazine

Updated by user May 13, 2024

Company fixed the issue and I have been provided with apology. Spoke to a person that told me my subscription would begin soon but I will not receive a year's subscription but only 10 months when I paid for 12 months

Original review Apr 13, 2024

Not receiving my renewed subscription issues. You cashed my check a month ago.

Gloria Wright

647 Michigan Ave

Marysville MI 48040

View full review

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