Contact In Touch Weekly Customer Service
How to Reach a Person at In Touch Weekly
Verified Contact Information
Toll-Free Number:
-
1-888-914-9661
Customer Service:
-
1-800-223-3082Shop Special Issues
In Touch Weekly Emails:
Customer Service
Editorial questions, Subscription services
Legal
DMCA Inquiries, Privacy Inquiries
Sales/ Reservations
Shop Special Issues
In Touch Weekly Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular In Touch Weekly Phone Number
1 (888) 914-9661
Average Hold Time
Less than 1 minute
Average Calls duration
2 minutes
Most Popular In Touch Weekly Email Address
ntwcustserv@cdsfulfillment.com
Issue Resolution Rate
Low (4% reported full resolution)
In Touch Weekly Customer Service Rating
1 out of 5
Call Volume by Day
View full overview ›
In Touch Weekly Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular In Touch Weekly Phone Number | 1 (888) 914-9661 |
| Average Hold Time | Less than 1 minute |
| Average Calls duration | 2 minutes |
| Most Popular In Touch Weekly Email Address | ntwcustserv@cdsfulfillment.com |
| Issue Resolution Rate | Low (4% reported full resolution) |
| In Touch Weekly Customer Service Rating | 1 out of 5 |
| Overall Customer Sentiment | Mostly dissatisfied |
| Contact Method Distribution | 80% phone, 20% email |
| Common Reasons for Contact | Request for information, activation/ cancellation, payments and charges |
| Customer Effort Score | Medium Effort |
| Prepare before the call to In Touch Weekly | First and last name, phone number or email |
Call Volume by Day
Contact Information
In Touch Weekly Website:
In Touch Weekly Help Center:
Corporate Office Address:
A360 Media, LLC
4 New York Plaza
New York,
New York
10004
United States
Fax:
+1 (212) 743-6590
Summary of In Touch Weekly Customer Service Calls
179
TOTAL
CALLS
CALLS
01:31
AVG CALL
DURATION
DURATION
4%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call In Touch Weekly?
Payments and Charges Question:
- “Bill”
- “Pay bill”
- “Billing”
Activation/ Cancellation Question:
- “Renew subscription”
- “Renewal question”
- “Cancel deposit”
Request for Information Question:
- “Calling about my lifestyle and in touch magazines I paid. On September I paid 5560 for and that's for lifestyle. And I paid.The same thing in September 5564.And I got another bill for intake and lifestyle magazines.And I would like to talk to someon”
- “Question on subscription”
- “Check on my subscription”
Shipping and Delivery Question:
- “Booklet not received”
- “Have not received magazines”
- “Magazine has not been delivered”
Account Question:
- “Subscription”
- “Paid for subscription and haven’t received any issues yet”
- “Charging me double subscriptions”
Return/ Replace Question:
- “Change of address”
- “Address.Change”
- “Need to change my mailing address”
Product/ Service Question:
- “I purchased the premium plan but it's not activating”
- “Can't access my subscription”
Employment Question:
- “Job”
- “Payoff”
Website/ Application Question:
- “Application”
Other Question:
- “Not receiving magazine weekly”
- “Magazine address”
- “Not getting magazine”
Compare In Touch Weekly Customer Service To
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In Touch Weekly